Reinstatement tutorial for players returning from a self-exclusion
Let your customers restart their gambling on a fresh note, with knowledge and tools for healthy gambling habits.
✔ Educate returning players for healthier gambling habits
✔ Promote your responsible gambling tools
✔ Use as an integrated part of your reinstatement process
Provide customers with a structured and safe return to play
Players who self-exclude because they are experiencing negative consequences from gambling are at risk of self-excluding again and facing increasingly severe negative consequences from their gambling.
Restart is a brief tutorial that equips players who choose to be reinstated and return to gambling with knowledge and tools for healthier gambling habits.
Reflective exercises and educational content
Restart consists of multiple steps and short, informative sequenced videos and concludes with the player actively deciding whether or not to resume gambling.
Key topics include:
✔ General information about risks related to gambling and common misconceptions.
✔ Why there is often a difference between intention and chosen actions.
✔ How risk levels relate to different types of games.
✔ Self-reported gambling spend and how it compares to other players.
✔ Understanding Responsible Gambling tools and how to use them.
✔ How to set limits and why they are important.
✔ Active decision to resume gambling or not.
Restart highlights
-
Personalised feedback
Nudge players to healthy gambling habits with instant, personalised feedback and recommendations.
-
Automate or customise
Use as an automated onboarding for players returning from a self-exclusion period, or offer through customer support.
-
Video and interactivity
Educate and engage players with videos, text and interactive content. Pedagogical and easy-to-complete intervention.
-
Gain insights
Get in-depth insights into the experiences of returning players. View and extract statistics on completion rate, answers and more.